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Troubleshooting Hub

Calm, expert fixes for the most common freshwater and reef problems. Take a breath — most issues look worse than they are.

Quick Diagnosis Wizard

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General Problems

New Tank Syndrome

Symptoms
  • Fish losses in the first 4–8 weeks of a new tank
  • Detectable ammonia or nitrite despite water changes
  • Cloudy water, sluggish or hiding fish
Likely causes
  • Adding livestock before the biofilter is established
  • Stocking too many fish at once
  • Insufficient or improperly seeded filter media
Immediate steps to take
  1. Dose a bottled bacteria starter daily for one week
  2. Do small daily water changes (20%) until ammonia and nitrite read zero
  3. Use a detoxifying conditioner like Seachem Prime every 24 hours
  4. Stop feeding for 48 hours and only feed lightly afterwards
Long-term prevention
  • Cycle every new tank fully — dose pure ammonia to 2 ppm and wait until it processes to 0 within 24 hours, with 0 nitrite, for a week
  • Seed new filters with media from an established healthy tank
  • Stock slowly — one or two small fish at a time, weeks apart
Recommended products & practices

There is no shortcut to a cycle, but a quality bacterial starter plus patience makes the wait shorter and the losses zero. Plan for 4–6 weeks before any livestock.